If your company has already purchased paid One seats, you can assign those seats to collaborators without buying them again. In this article, you’ll learn how to find available paid seats and assign them to the right person at no extra cost.
Overview
The Members page in One settings shows paid seats that your company has already purchased but that are not currently assigned.
Use this functionality when you have available paid seats from a previous purchase or sales deal. Assigning one of these seats does not create an additional charge.
How to use
- In your sidebar, go to Settings
- Go to One
- Select Members
- Check the banner showing the paid seats available to assign, for example, 3 Plus seats
- Select the person you want to give access to
- Choose the paid plan you want to assign
- Review the confirmation dialog
- Confirm the assignment
The available paid seat is assigned to the person without opening the checkout or creating an additional charge.
If the person already has another paid plan, their previous seat is removed from that plan when they move to the new plan, as with a regular upgrade.
If there are not enough available seats for the selected plan, Factorial offers to buy exactly the missing licences.
Buy licences in bulk and assign them later
You can buy several One licences in a single purchase, before you know who will use them. New licences go into your company's pool and stay unassigned until you give them to someone.
- In your sidebar, go to Settings
- Go to One
- Select Members
- Click Add licenses
- Choose the paid plan: Basic, Plus or Max
- Set how many licences you need with the licence counter. The counter starts at 5
- Review the Order summary, which shows the amount due now and your monthly price
- Accept the Terms of use and the Privacy policy
- Click Confirm & Pay
The licences you bought appear as available on the Members page, ready to assign whenever you want.
You can also start a purchase from:
- Buy licenses in a member's plan dialog
- The assign dialog, when you don't have enough free licences
If you select more people than you have free licences, Factorial offers to buy exactly the missing ones. In this case, the licence counter starts at the number of licences you're missing.
Buying licences in bulk is available if your company can purchase One licences directly in Factorial.
Tips and best practices
- Check the Members page before purchasing a new seat. Your company may already have available seats.
- Use the available seats from previous purchases before buying additional ones.
- Review the plan shown in the confirmation dialog to make sure you're assigning the correct access level.
- If a seat was purchased as part of a sales deal, it should be available for assignment as soon as the purchase is active.
- If you're adding One for a whole team, buy all the licences in one purchase and assign them when you're ready.
FAQ
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Will assigning an available seat charge my company again?
No. If your company has an available paid seat for that plan, assigning it does not create an additional charge.
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Where can I see how many seats are available?
Go to One settings > Members. A banner shows the paid seats that are available to assign.
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What happens if there are no available seats?
Factorial offers to buy exactly the licences you're missing, so you can finish assigning them.
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Can I use seats purchased through a sales deal?
Yes. Paid seats purchased through a sales deal are available to assign once they are active.
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Can I buy licences before deciding who will use them?
Yes. Go to One settings > Members and click Add licenses. The licences stay unassigned in your company's pool until you assign them.
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Who receives the purchase confirmation email when a new seat is bought?
The purchase confirmation email, including the PDF receipt, is sent to the person who completes the checkout — not automatically to the collaborator the seat is assigned to, if that's a different person. If you were expecting a confirmation email for a purchase you didn't personally complete, check with whoever completed the checkout.