Give feedback sends a written feedback to one or more colleagues, with a visibility you choose. Anyone can give feedback to anyone: peers, direct reports, or their own manager (sometimes called upward feedback). The receivers get an email, unless you send the feedback to their manager only.

Before you start

• Decide who should read the feedback. See About feedback and who can see it.
• Feedback can't be edited after sending, so check the text before you click Send feedback.

Steps

Give feedback from Performance (everyone)

1. Go to Performance > Feedbacks.
2. Click Give feedback at the top right of the page.
3. In Who do you want to give feedback?, select one or more employees.
4. In Who should see this feedback?, choose one option:
   • The employee only: only the receivers can read it.
   • The employee and their manager: the receivers and their managers can read it.
   • Their manager only: only the receivers' managers can read it. The receivers aren't told.
5. In Write down your feedback, write your message.
6. Click Send feedback.
7. A Sent successfully message appears and the feedback shows up in the Given view of Performance > Feedbacks.

Give feedback with One (everyone)

1. Open One.
2. Ask One to give feedback, for example: "Give feedback to Laura Gómez: great job on the demo. Visible to her and her manager."
3. Review the summary One shows: receivers, who can see it, and the text.
4. Approve the action. One sends the feedback.

For details, see Give, find and delete feedback with One.

Rules and behavior

• If you select several employees, then they all receive the same feedback as one shared item, and each receiver can see the other receivers' names.
• If you choose The employee only or The employee and their manager, then each receiver gets an email about the new feedback.
• If you choose Their manager only, then nobody receives an email.
• If you don't change Who should see this feedback?, then the visibility is The employee only.
• If Write down your feedback or Who do you want to give feedback? is empty, then Send feedback doesn't send anything and the form shows the missing field.
• Line breaks and lists in your text are kept exactly as you type them.
• The feedback is dated with the day you send it.

Limitations

• You can't give feedback to yourself. Your name doesn't appear in Who do you want to give feedback?.
• You can't select everyone at once. Who do you want to give feedback? has no select-all option.
• You can't save a draft. Closing the dialog with Cancel discards the text.
• You can't edit feedback after sending it. Delete it and send it again.
• You can't format text (bold, links), add attachments or @mentions. Plain text only.
• You can't send anonymous feedback.
• You can't schedule feedback for later.
• You can't link feedback to a goal, a competency or a review.

Troubleshooting

• Symptom: "The Send feedback button is greyed out." → Cause: a required field is empty or has an error. → Fix: select at least one employee and write some text.
• Symptom: "I can't find a colleague in Who do you want to give feedback?" → Cause: you are searching for yourself, or the colleague isn't an active employee. → Fix: check the spelling or ask your admin whether the person is active.
• Symptom: "My colleague didn't get an email." → Cause: the visibility was Their manager only, or the email went to spam. → Fix: check the Visibility tag of the feedback in Performance > Feedbacks > Given.

FAQ

1. Can I give feedback to my manager?

Yes. Select your manager in Who do you want to give feedback?. Choose The employee only if you want only your manager to read it.

2. Can I send the same message to my whole team?

Yes. Select every team member in Who do you want to give feedback?. They'll all see the same feedback and each other's names.

3. Will the receiver know who wrote it?

Yes. The author's name is always shown.

4. Is there a length limit?

There's no practical limit for normal feedback. Write as much as you need.

5. I made a typo. How do I fix it?

Delete the feedback and send it again. See Find, read and delete feedback.