Knowledge Tests in Training allow you to evaluate whether employees have acquired the knowledge from a specific course—directly in Factorial. This feature is ideal for mandatory trainings (e.g., legal or ISO certifications) and helps measure ROI for other courses.
Overview
Knowledge Tests can be linked to any course in the Training module. They allow you to create and send customised exams, automatically score results, and view average scores in the Course Overview.
Use this feature when you need a structured, trackable way to assess learning—without relying on external tools like Google Forms or SurveyMonkey.
How to use
- In your sidebar, go to Trainings
- Select the Course you want to assess
- Go to the Surveys tab
- Click on Create from scratch and select Knowledge Test
- Create your test by:
- Adding questions
- Choosing question types: Single choice (e.g., Yes/No) or Multiple choice
- Defining correct answers for each question
- Publish the survey
- Send the test to course participants
Once completed, Factorial will:
- Calculate an automatic final score (0–100%)
- Display the average score in the Course Overview
- Review results directly in the Training module to track learning progress
Tips and Best Practices
- Keep questions clear and concise to avoid confusion.
- Mix question types for better assessment accuracy.
- Use the average score KPI to identify if course content needs improvement.
- For compliance-related courses, store results as part of your audit records.
FAQ
-
Can I include open-ended questions?
Currently, Knowledge Tests only support single and multiple choice questions. -
Can I reuse a test for another course?
No, each test is linked to a specific course. You can duplicate and adapt the questions manually. -
Will the scores affect completion status?
No, scores are for evaluation purposes only and do not determine course completion.
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