Knowledge Tests in Training allow you to evaluate whether employees have acquired the knowledge from a specific course—directly in Factorial. This feature is ideal for mandatory trainings (e.g., legal or ISO certifications) and helps measure ROI for other courses.

Overview

Knowledge Tests can be linked to any course in the Training module. They allow you to create and send customised exams, automatically score results, and view average scores in the Course Overview.

How to use

1. In your sidebar, go to Trainings
2. Select the Course you want to assess
3. Go to the Surveys tab
4. Click to New Survey button
5. You will have the option to create the survey with One or click to empty survey
6. Click on Create from scratch → Start from scratch
7. Select Knowledge Test
8. Select:
   1. Name
   2. Description
9. Click on Add
10. Within the survey, click on Add content
11. Select:
    1. Type
    2. Title
    3. Description
    4. Options
12. Click on Add
13. Click on Save at the top right corner

Once completed, Factorial will:

1. Calculate an automatic final score (0–100%)
2. Display the average score in the Course Overview
3. Review results directly in the Training module to track learning progress

Knowledge tests and the completion requirement

A course can require participants to pass a knowledge test before they count as complete. You enable this in the course's completion settings ("Pass the knowledge test").

1. Go to the desired course and click Course settings in the top right of the page.
2. Select Completion configuration
3. Use the toggle button to either active/ deactivate the Pass the knowledge test setting.

What happens if you archive a required knowledge test?

An archived test cannot be answered anymore. If the course requires it, anyone who hadn't passed would be stuck in the "in progress" status indefinitely.

To prevent this, archiving the test also turns off Pass the knowledge test in the course's completion settings. Therefore, participants can then finish the course based on its remaining criteria. Answers already collected are kept, and anyone who already completed stays completed. The archive dialog tells you all this before you confirm.

FAQ
 

1. Can I reuse a test for another course?
    No, each test is linked to a specific course. You can duplicate and adapt the questions manually.
    
2. Will the scores affect completion status? 
   No, scores are for evaluation purposes only and do not determine course completion.