Back

How to find your employee ID in Factorial

Learn how to locate your employee ID in Factorial, the number you need to clock in via ID. We’ll also clarify the difference between your official employee ID and your employee company identifier, which may be assigned by your company for internal use.


 

Employee ID vs. Employee Company Identifier

  • In Factorial, the employee ID is your official identification number (such as your national ID, DNI, or passport), and it's the one required when clocking in via the ID method.
  • The employee company identifier is a custom internal code that your company may assign. This is not used for time tracking.

 

Where to find your employee ID

  1. Log in to your Factorial account
  2. Go to your Profile
  3. Open the Personal Details tab
  4. Scroll to the Identification Documents section
  5. Look for your ID or passport number—this is your employee ID

 

 

Where to find your employee company identifier

  1. Log in to your Factorial account
  2. Go to your Profile
  3. Open the Work Details tab
  4. In the Basic Info section, locate the field labeled Employee Company Identifier
    1. This code is used for internal company purposes only

 

Keep your identification documents updated to ensure correct tracking.

 

 

FAQ

  1. Can I use my employee company identifier to clock in?
    No. Only your ID or passport number listed under Identification Documents is valid for clock-in by ID.

 

 

Was this article helpful?

Give feedback about this article

Can’t find what you’re looking for?

Our customer care team is here for you.

Contact us

Knowledge Base Software powered by Helpjuice