Device management
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Data erasure
Factorial IT erases managed device data using the encryption-key destruction built into each operating system. This article covers the...
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Platform support
Factorial IT manages macOS, Windows, Linux, iOS, iPadOS, Android and ChromeOS from one place. This article lists the minimum...
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Set up MDM on Apple devices
Apple devices need an APNs certificate before they can be managed. This article covers what the certificate does, how...
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Network whitelisting
When managed devices sit behind a corporate firewall or proxy, certain endpoints have to be reachable or enrolment, policy...
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Set up MDM on Windows
Windows needs no certificates and no portal configuration. MDM is active as soon as your account exists, so the...
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Device groups
Overview Use device groups whenever a setting should apply to some devices but not all. Because the membership is...
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Set up MDM on Android
Overview Factorial IT uses Fleet as the MDM agent on Android. Android 13 and later is supported; anything below...
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Set up MDM on Linux
Overview Factorial IT uses Fleet as the MDM agent on Linux. It installs from a lightweight package and reports...
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Enrolment methods
Overview Start here before your first rollout. Employee enrolment always works on every supported platform, so it is your safe...
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Employee enrolment
Overview Use employee enrolment when you have no Apple Business or Autopilot setup yet, when a device was bought...
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Employee enrolment guide
Overview Two things worth knowing before you start: The platform is what your company uses to track, manage and...
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Frequent employee questions
Overview Three things to keep in mind before the first invitation goes out: The agent has a different name...
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Account-driven device enrolment
Overview Use this when employees use personal iPhones or iPads for work and privacy is the sticking point. Nothing...
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Device assignment
Overview Every device has two states that together tell you where it is: Availability Assignment What it means In...
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Silent agent deployment
Overview macOS Windows Linux iOS/iPadOS Android Yes Yes Yes No No Prerequisite: an existing MDM, Active Directory with Group...
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Migrate Macs with Apple Business
Overview If your Macs are not in Apple Business, this method is unavailable — pick another from Enrolment methods. Prerequisites,...
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Communication resources
Overview A rollout is a communication exercise more than a technical one. Employee enrolment depends on people acting, so...
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What is zero-touch deployment?
Overview A device set up this way is managed before anyone logs in. That changes three things: Security. Management...