This article explains how to use the Device Catalog to order hardware for your team directly from Factorial. You’ll learn where to find it, how it works, and how it simplifies IT procurement.
Overview
The Device Catalog allows Admins and IT Managers to browse and order company devices in a centralised way. Instead of managing requests through multiple channels, you can now handle everything directly within Factorial.
At launch, the catalog includes Windows devices from brands like Lenovo and Dell, with purchasing and rental options available. Orders are fulfilled through certified distributors.
When and why it should be used
Use the Device catalog when:
- You need a structured and centralised way to request and manage hardware
- Your team wants visibility over device orders and suppliers
- You want to standardise the procurement process across the company
- You prefer flexible options such as purchasing or renting devices
How to use
- In your sidebar, go to Device catalog
- Browse the available devices
- Select the device that fits your needs
- Choose between purchase or rental (if available)
- Submit the order request
- Wait for confirmation and processing by the distributor

If you cannot see the Device catalog, make sure you have Admin or IT Manager permissions. If the issue persists, contact your internal administrator or support team.
Tips and best practices
- Define internal guidelines for device selection to ensure consistency across teams.
- Use the catalog as your single source of truth for all hardware requests.
- Review available vendors regularly, as new options and categories will be added.
- Coordinate with your finance team when choosing between purchase and rental options.
FAQ
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Who can use the Device catalog?
The feature is available to Admins and IT Managers.
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What brands are available?
At launch, the catalog includes Windows devices from brands such as Lenovo and Dell.
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Can I rent devices instead of buying them?
Yes, depending on availability, you can choose between purchasing or renting devices.
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Who fulfills the orders?
Orders are managed through certified distributors. At launch, these include IETRES and Markit. Some orders are currently processed manually.
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Is there an activation cost?
No, there is no product activation cost.