Back

How to Download Information and Reports from the Platform

In this article, you will learn how to download information from the platform in general and explore the types of reports available in each module. We explain step by step how to export data and what information each type of download includes, so you can easily access the data you need.


 

To request a full data download

To download all company data from the platform:

  1. Contact your Account Manager.
  2. Specify that you would like to request a full data export / backup of your account.
  3. Our team will review and process your request.
  4. You will be informed once the export is ready and provided with the necessary details.

Important notes

  • Full account exports are not available as a self-service option within the platform.
  • The request must be submitted by an authorized company representative.
  • Processing times may vary depending on the size of the account and the data included.

If you are unsure who your Account Manager is, please contact Support and we will direct your request accordingly.

 

 

Employee Data Reports

Get a full list and details of your employee records, including personal and contract information.


 

Time Tracking & Attendance Reports

Download detailed attendance and time tracking reports in formats such as Excel or PDF.

  • Full time tracking export
  • Summary export
  • Export with absence details
  • Annual balance report

See how to export these reports here.

 

 

Absences and Time Off Reports

Generate reports on employee absences, including used and remaining time off, activity, and schedules.

Instructions here.

 

 

Expense Reports

Export employee expenses for finance reviews, accounting, or reimbursement purposes:

  • Standard export (list view)
  • Advanced export with filters and selected fields

Detailed steps here.

 

 

Training Reports

Download training-related analytics, such as course participation and completion metrics, directly from the training module.

Available here.

 

 

Payroll & Compensation Exports (Including Payroll Variables)

Export payroll data or payroll variables tied to compensation formats needed for integrations or reporting.

Explore how to export payroll-related data here and here.

 

 

Dashboards & Advanced Reports

Beyond module exports, Factorial also offers Insights and Advanced Reports dashboards where you can visualize and generate configured reports. These aren’t direct downloads but are useful for on-screen analysis.


 

Formats & Notes

  • Most exports are available in Excel (.xlsx) or CSV formats.
  • Time tracking and attendance reports are also available as PDF where applicable.
  • After requesting a report export, you may receive a notification email when the file is ready.

Was this article helpful?

Give feedback about this article

Can’t find what you’re looking for?

Our customer care team is here for you.

Contact us

Knowledge Base Software powered by Helpjuice