Get a better understanding of the analytics in eNPS
In order to have access to the analytics:
- On your sidebar click on Engagement
- Press on eNPS
- Click on Analytics
Any user who belongs to the Admin permission group or is an assigned supervisor will have access to the analytics. A minimum of three employees must have answered before any data is available in this section.
eNPS (Employee Net Promoter Score)
A score is a number between -100 and 100 that is obtained from the following formula:
%promoters - %detractors * 100.
Depending on the score there will be a message displayed, depending on the ranking.
- 60 to -31 = Reason for concern
- 30 to -1 = Needs improvement
- 0 to 10 = Not bad
- 11 to 30 = Good job!
- 31 to 60 = You are doing great!
- 61 to 100 = Totally amazing!
Participation rate
A percentage of responses out of a total number of employees.
Distribution
Pie chart that displays the ratio of employees who are promoters, neutral, and detractors. It also includes unanswered surveys.
It’s possible to filter the analytics by teams and workplaces and filter by cycles as well.
