Spending
Get started with Expenses
- Expenses overview: what it does for your company
- Expenses glossary
- Expenses and Treasury: what's the difference
- Approval setup examples for startups, SMEs and multinationals
- How do I get my team to submit expenses right the first time?
- What can One do in Expenses?
Set up Expenses
- How do I add people to Expenses?
- How do I set roles and permissions in Expenses?
- How do I choose which types of expenses employees can create?
- How do I set up expense categories and subcategories?
- How do I choose what the expense form asks for?
- How do I set up mileage and per diem rates?
- Currencies and taxes in Expenses
- How do I set up expense notifications and alerts?
- How do I set a budget and track expenses against it?
- Why can't I see Expenses or the New expense button?
Submit expenses
- How do I create an expense?
- How do I submit expenses by sending receipts to One?
- How do I attach a receipt to an expense?
- Why won't my receipt upload, or why was it read wrong?
- How do I claim mileage?
- How do I claim per diems?
- How do I claim per diems in Germany?
- How do I group expenses from one trip?
- How do I add an expense for someone else?
- Card expenses and manual expenses
Track and correct expenses
- Expense statuses and alerts
- How do I edit or take back an expense?
- How do I fix an expense that was sent back or rejected?
- How do I delete an expense?
- How do I leave a comment on an expense?
- How do I handle duplicate expenses?
- How do I get the amounts right on an expense?
- Expenses without a receipt
- How do I see which projects or cost centres an expense is charged to?
Control and approve
- How do I set up the approval flow?
- How do I check expenses against my expense policy?
- How do I write an expense policy that One can check?
- How do I find the expenses I need to approve?
- How do I approve, reject or send back an expense?
- How do I approve expenses with One?
- How do I review a card expense?
- Why is an expense stuck in Pending or with the wrong approver?
- How does Factorial catch duplicates and other mistakes automatically?
- Expenses FAQ for approvers
Pay back employees
- How do I pay back expenses through payroll?
- How do I pay back expenses with a SEPA file?
- How do I mark an expense as paid, or undo it?
- Expenses in another currency
- How do I set up how expenses appear on the payslip?
- What happens to expenses when an employee leaves?
- Expenses FAQ for HR and payroll
Reconcile card payments
- How are card payments matched to expenses and receipts?
- How do I make sure every card payment has its receipt and details?
- Card reconciliation: what it means and how it works