Personal agents features
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About One
One is an AI business agent designed to help companies work faster, smarter, and with more clarity. In this...
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Ask ONE which work areas employees clocked into
With the work area data available in attendance analytics, you can now ask One which work areas employees have...
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Enroll multiple people in multiple trainings with ONE
ONE lets you enroll many people in multiple training courses in a single request. Instead of enrolling each person...
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Project time comments in One
Project time comments allow collaborators to add comments to the hours they log on projects in One. This helps...
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Factorial MCP — Connect One to ChatGPT, Claude, or any MCP-compatible AI assistant
The Factorial MCP server lets you connect One to AI assistants that support the Model Context Protocol (MCP), such...
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Bulk cost center assignments with One
Assign hundreds of employees to cost centers in a single operation by uploading a CSV or Excel file. One...
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Sharing receipts, bills, and documents with One on mobile
You can send receipts, invoices, PDFs, photos, and other documents to One directly from your phone without opening the...
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Upload Excel and CSV files in One
One can now read data directly from your spreadsheets, making it easier to complete bulk tasks without manually copying...
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Bulk submit expenses with One
Submitting multiple expenses doesn't have to be time-consuming. With One, you can upload several receipts at once and ask...
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Enhance button
The Enhance button helps you create clear, professional content without leaving Factorial. Whether you're writing a Performance Review, posting...
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One Co-creation for Courses and Training groups
This feature in Factorial HR allows admins to create courses and training groups faster using AI-powered co-creation with One....
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Welcome Experience for One
The welcome experience for One is designed to help users get started with confidence from their very first interaction....
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Suggested Prompts in One
Suggested Prompts help users discover what One can do from the very first interaction. By providing relevant examples directly...
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Voice dictation in One
Voice dictation allows you to speak your requests instead of typing them manually. This feature helps you interact with...
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Ask One about your survey results
Get answers from your survey results using natural language with One. Instead of reviewing charts and responses manually, you...
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Adding candidates by uploading CVs in One
Uploading CVs directly in One allows you to create candidates in Recruitment without leaving the conversation. Instead of manually...
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Discover Communities with One
One helps you find the right communities within your organization quickly and efficiently. In this article, you will learn...
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One on Mobile
Mobile One is fully native, offering a fast, smooth, and reliable experience directly within the app. In addition to...
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One – Absence policies and system intelligence
One now helps you understand not just what is scheduled, but why . With expanded knowledge of absence policies...
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One – Time off management & approvals
Managing time off approvals shouldn’t require jumping between calendars, policies, and past records. With One, managers and admins can...
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One - Policies - Visibility, Notifications & Acknowledgement
Policies in Factorial help companies centralize important internal documentation and ensure employees not only have access to it, but...
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One - Permissions
How One uses permissions in Factorial One is designed to work strictly within the permissions already configured in Factorial....
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One - Flexible chat screen experience
This article explains how the flexible chat screen in One improves conversations and how you can adjust it to...
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ONE - Data architecture
ONE can handle complex organisational analysis with greater depth and efficiency. Beyond answering simple employee questions, it supports multi-dimensional...
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@Mentions in One Chat for precise people context
Using @mentions in One Chat allows you to reference specific people directly in your conversations. This helps avoid confusion,...
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Manage chat history, multiple conversations and pinned chats in One
One allows you to save, revisit, and organise your conversations. This makes it easier to manage ongoing work, return...
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Ask One about your documents
Managing documents and ensuring compliance can be time-consuming. With ONE, you can now ask questions directly about your documents,...
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Manage Space bookings with ONE
Booking and managing workspaces is faster and more flexible with ONE. You can check availability, create, update, or cancel...
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Financial Workspace data in One
You can now access Financial Workspace data directly through One — Factorial's AI assistant — using natural language. This...
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Ticketing and One: Manage all employee requests in one place
Ticketing allows you to centralise and manage employee requests in one place. With One, employees can submit requests using...
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Downloading Cost center Assignment reports in One
Generate and export employee cost center assignment reports directly from the One chat. This feature allows you to quickly...
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One complaint routing to the Trust Channel
Employees can use One to access the correct channel when they need to report a complaint, misconduct, or whistleblowing...
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Manage workplace bank holidays with One
Use One to set up and manage bank holidays for your workplaces without adding each date manually. You can...
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Cancel Time Off from One — One request or in bulk
Cancel time off directly from One without searching through the calendar. You can cancel one or multiple time-off requests...
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One - Personal One Pool
The Personal One Pool allows every user, including admins to get free daily access to AI capabilities directly for...
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Create mileage expenses with One
With One, you can create multiple mileage expenses in seconds by describing your trips in a message. Instead of...
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One explains your payslip
Payslips can include many payroll concepts that are difficult to understand, especially when terminology and formats vary between countries....
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'Explain this to me': One explains Balance and Extra hours on a timesheet
The Explain this to me feature helps managers understand the figures shown in an employee's timesheet. One explains how...
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Use One Analytics to understand what stands out in your data
One Analytics helps you quickly understand what is happening in your people data and what to do next. Ask...
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Use One to plan shifts and coverage in Shifts
One makes it easier to manage shifts and plan coverage in Shifts. You can create, edit, and swap shifts,...
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Turn an Excel schedule or screenshot into Factorial shifts with One
You can now use One to turn a customer's existing shift schedule into shifts in Factorial. Attach an Excel...
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Ask ONE about your onboardings
One can help HR teams quickly understand what is happening across their ongoing onboardings. Instead of searching through the...
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Schedule an Analytics report with Routines
You can now schedule reports directly from Analytics using One and Routines. Ask One to send you the report...
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Send personalised messages with One
You can now ask One to send messages on your behalf directly through Factorial Chat. One identifies the right...
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Create a purchase request by chatting with One
You can now submit purchase requests directly through One, without filling in the entire intake form yourself. Simply describe...
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Create and update handbook policies with One
You can now create, import, and update company handbook policies by chatting with One. One helps you draft policies...
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Clock in, clock out, and manage breaks with One
You can use One to record your working time, manage breaks, and correct a forgotten clock-in from earlier today,...
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Update employee and contract data with One
You can now ask One to update an employee's profile data and make changes to their contract, simply by...