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How to set up 2-Factor Authentication

Adding a second step to the sign in process makes your Factorial account safer

❗ 2-factor authentication works for users accessing with email and password. Single sign-on users won't have the 2-factor authentication available.

 

 

How to set up multi-factor authentication

  1. On your sidebar, Click on Settings
  2. Click on Securiy Settings
  3. Scroll to the section Authentication
  4. Click on Enable multi-factor authentication

 

 

Signing In with Authenticator

  1. Download Google Authenticator
    1. On your mobile device, search for 'Authenticator' in the App Store or Play Store
    2. Download the app and sign in using the same email linked to Factorial

  2. Sign in on Your PC
    1. Sign in from your PC and enter your previously defined email and password

  3. Scan the QR Code
    1. Scan the QR code with the app and enter the verification code

  4. Enter the Authenticator Code
    1. Open the 'Authenticator' app 
    2. Enter the code that appears in the app on your PC to complete the login
       
  5. This code will only be needed when you have logged out from the PC or a certain amount of time has passed since the last login.
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Once multi-factor authentication is activated, log out and then log back in with your credentials. You will be greeted with a screen showing a QR code. Use an app like Google Authenticator to scan the code and complete the setup.

 

 

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