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About the Gympass (Wellhub) integration

Discover how the Gympass (Wellhub) integration keeps your employees' access to your company's wellbeing benefit in sync with Factorial.

What is Gympass (Wellhub)?

Gympass, now called Wellhub, is a corporate wellbeing and fitness benefits platform that companies offer to their employees.

With the Gympass (Wellhub) integration, the employees you manage in Factorial are automatically provisioned in Wellhub, so they gain access to the wellbeing benefit without anyone having to manage users manually.


Overview

  • The integration sends employee data from Factorial to Wellhub (user provisioning)
  • When an employee is created or updated in Factorial, the change is reflected in Wellhub automatically
  • The data synced is the employee's name, surname and email
  • Employees automatically gain access to the Wellhub wellbeing benefit, removing the need for manual user management
  • The integration is available in the Factorial Marketplace and is free of charge. Your Wellhub plan is sold and billed by Wellhub

How to get started

  1. Find the Gympass (Wellhub) offer in the Factorial Marketplace, or ask your Factorial Account Manager about it
  2. You are redirected to the Wellhub landing page for Factorial customers
  3. Enter your company information. The landing page shows the pricing for your company, including a discount for Factorial customers
  4. Submit the form:
    1. For companies with fewer than 100 seats, onboarding is automatic
    2. For companies with more than 100 seats, a Wellhub sales representative will get in touch with you
  5. Activate the integration through the Wellhub portal

Wellhub handles the sale, billing and account management of your Wellhub plan. For questions about your plan or pricing, contact Wellhub.

 

 

Key roles and responsibilities

 
Role Responsibility
Client Discover the offer, submit company information, and activate the integration through the Wellhub portal.
Partner (Gympass / Wellhub) Sale, billing, account management and the activation portal.
Factorial Provides user provisioning, sending employee data from Factorial to Wellhub.
 

 

Tips and best practices

Keep employee emails up to date in Factorial: the integration uses each employee's name, surname and email, so accurate data in Factorial ensures employees are provisioned correctly in Wellhub.

Manage employees from Factorial: make employee changes in Factorial so they are reflected in Wellhub automatically.

 

FAQ

  1. What data is synced?
    The employee's name, surname and email, sent from Factorial to Wellhub.
     
  2. Is onboarding automatic?
    Yes, for companies with fewer than 100 seats. For companies with more than 100 seats, a Wellhub sales representative will get in touch.
     
  3. Does the integration have a cost?
    The integration is free of charge. Your Wellhub plan is sold and billed directly by Wellhub.
     
  4. Who can I contact if I have a problem with the integration?
    Contact the Factorial Support team. For questions about your Wellhub plan, billing or account, contact Wellhub.

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