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About responses to Surveys

Discover effective tips for improving survey response rates and gathering meaningful feedback from participants.

How to answer a survey?

If your Administrator, Manager, or Team leader sends you a survey, you will receive a notification via Dashboard

  1. In your sidebar, go to Home and access your Inbox section
  2. Click on the Survey notification
  3. Respond to the questions
  4. Click on Submit feedback

It’s possible to save in draft the answers by pressing the Save draft button

 

 

How to view responses to a survey?

  1. On your sidebar click on Engagement
  2. Click on the Surveys section
  3. Choose an Active or Finished survey
  4. Click on Responses

The results of participants who did not answer the survey are not visible in the survey area.

 

 

Customise survey answer columns

You can add additional employee attributes to survey answers, making it easier to analyse responses alongside the employee information that matters most to you. The available columns match the same fields you can already use to filter survey results, such as team, workplace, and other employee details.

You can customise columns independently for:

  • The Answers page: Choose which columns are displayed while reviewing responses in Factorial
  • Exports: Select which columns are included in the exported file

Because these settings are separate, you can keep your on-screen view focused on the most relevant information while exporting a more detailed dataset, or configure it the other way around based on your needs.

 

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