The welcome experience for One is designed to help users get started with confidence from their very first interaction. By providing clear guidance and practical suggestions, it makes it easier to understand how One can support daily work and deliver value quickly.
Overview
The One welcome page has been redesigned to create a more guided, approachable, and action-oriented experience for first-time users.
Previously, many users were unsure about what One could help them with, which prompts to use, or how to get started. The new experience addresses these challenges by offering clear direction and helping users discover relevant use cases from the beginning.
When and why it should be used
The new welcome experience appears when users access One for the first time. It helps users:
- Understand what One can do
- Learn how to start interacting with One
- Discover useful prompts and use cases
- Identify opportunities to integrate One into their daily work
- Gain value from their first interaction more quickly
This reduces the "blank page" feeling and encourages early adoption and engagement.
How to use
- Open One for the first time
- Review the welcome message displayed on the homepage
- Explore the suggested guidance and example prompts
- Select a suggested prompt or type your own question
- Start interacting with One based on your needs
- Continue exploring different use cases to discover how One can support your daily tasks
If you do not see the new welcome page, it might be because the welcome experience is intended for first-time users. If you have already used One previously, the welcome page may not be displayed. If you believe you should have access to the new experience, contact your administrator or support team.
If the suggested prompts are not relevant to your role, you can always enter your own question or request. The suggested prompts are designed to provide examples and inspiration.
Tips and best practices
- Start with one of the suggested prompts if you're unsure where to begin
- Ask questions related to your daily responsibilities to identify practical use cases
- Experiment with different types of requests to better understand One's capabilities
- Use the guidance provided on the welcome page as inspiration for future interactions
FAQ
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What is the purpose of the new welcome experience?
It helps users understand what One can do, how to get started, and how to gain value from their first interaction.
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Do I need to use the suggested prompts?
No. Suggested prompts are optional and intended to help you get started. You can ask your own questions at any time.
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Does the new experience change One's functionality?
No. The update focuses on improving onboarding and guidance, making it easier to discover and use One's existing capabilities.