The Personal One Pool allows every user, including admins to get free daily access to AI capabilities directly for their day-to-day work. This feature ensures company-wide AI access through a default Free plan, while giving administrators central visibility and control over plan upgrades and capacity allocation.
What does Personal One Pool include?
- Every employee is automatically assigned a Free Personal One plan.
- Each user receives free daily capacity equivalent to approximately 3 AI actions per day (such as asking questions, analyzing information, drafting content, or translating text).
The exact number of actions varies depending on the complexity and cost of each action.
- When the daily limit is reached or requires higher capacity for ongoing workflows, the employee can submit an upgrade request directly to the workspace administrator within the Factorial interface.
- Admins can view a complete user directory displaying each employee's current plan and remaining capacity.
- Admins can approve or deny capacity upgrade requests sent by employees.
- Admins can upgrade their own Personal One plan directly whenever additional capacity is needed.
Admins can view a complete directory of each employee's current plan:
- Go to Settings in the side bar
- Navigate to One settings
- There is a list of each employee's AI capacity, the admin can view and change the price plan from this page.
- Change the plan: click on the dropdown list

Employees can submit upgrade requests:
- Once an employee has reached their maximum capacity they will be prompted to request an upgrade with One.
- Click the Request button in the One conversation, press send to request an upgrade.

Admins can review and approve requests from their inbox:
- On the sidebar, slect the Inbox
- One upgrade requests from employees will be displayed
- Click the request to review and approve
- Or click the Decline button
