Feedback helps build a culture of continuous improvement and recognition across your organisation. With the Feedbacks feature in Performance, employees can share structured feedback with colleagues and managers in a centralised space, making it easier to support development conversations and performance reviews.
This article explains how Feedbacks work, who can use them, and how visibility settings help control who can access shared feedback.
Overview
The Feedbacks feature allows employees to send formal feedback directly through the Performance module or from One. Feedback can be shared with one or multiple people at the same time, helping teams streamline recognition and development conversations.
This functionality is especially useful for:
- Supporting performance review cycles with documented feedback
- Encouraging continuous feedback across teams
- Giving managers additional context about employee performance
- Centralising feedback in one accessible place
Users can also choose who can view the feedback:
- Only the receiver
- Only the receiver’s manager
- Both the receiver and their manager
Feedbacks are available to clients with the Performance module included in their plan.
How to use
- In your sidebar, go to Performance
- Open the Feedbacks tab
- Click on +Give feedback
- Select one or multiple employees
- Write the feedback message
- Choose the visibility settings:
- Visible only to the receiver
- Visible only to the manager
- Visible to both
- Click on Send feedback
Users can also access this functionality through One.
If you cannot access the Feedbacks module, make sure your company has the Performance module included in its subscription plan. If the issue persists, contact your administrator.
If you cannot see feedback someone sent you, the sender may have selected a visibility setting that does not include you. For example, feedback can be visible only to a manager.
Tips and best practices
- Encourage employees to provide specific and constructive feedback.
- Use feedback regularly instead of only during review periods.
- Share balanced feedback by highlighting strengths and improvement opportunities.
- When giving feedback to multiple people, make sure the content is relevant to all selected recipients.
- Remind managers to review feedback before performance evaluations to gain broader context.
FAQ
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Who can give feedback?
Any employee with access to the Performance module can give feedback through the Feedbacks section or through One.
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Can I send feedback to more than one person?
Yes. You can select multiple recipients and send the same feedback at once.
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Can managers see all feedback?
No. Managers can only see feedback when the selected visibility settings allow it.
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Where can I access Feedbacks?
You can access Feedbacks from the Performance module or through One.
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Is this feature included in all plans?
No. Feedbacks are available for clients with the Performance module included in their subscription.