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Configure the global AI agent settings

These settings apply to all job openings with AI Calls.

Table of Contents

Path: Marketplace / App store → Recruitment app → Settings → AI Agent tab

 

Voice & quality

  • Agent name — how the agent introduces itself to candidates.
  • Company presentation — a short pitch used to introduce your company at the start of every call. Keep it under 3 sentences. It works as a fallback: jobs can override it.
  • Voice gender — Male, Female, or Any.

 

Call behavior

  • Allowed calling hours — start and end time, in the candidate’s local timezone. Candidates are never called outside this window.
  • Retries when no answer — the maximum number of times the agent will try to reach the candidate.

 

Learn How AI Calls and AI Reports work in the ATS, to Set up the Role context to guide AI evaluations, Add an AI Call to a stage of your recruitment pipeline, Move candidates forward automatically with AI and Troubleshooting and good practices for AI Calls.

 

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