How to Complete the Form

1. Fill in the required fields as follows:
   • Raise this request on behalf of:
     • Ensure your name and email are displayed correctly.
   • Summary
     • Provide a concise and descriptive title for the request.
     • Example: “Request to delete MFA John Doe from Account ABC.”
   • Description
     • Status of mandatory MFA (enabled/disabled) and the reason for requesting an MFA reset.
   • URL of the employee(s):
     • Include the URL of the employee(s) (if needed).
     • Example: https://app.demo.factorial.dev/employees/1784031
       
   • Consent to the collection and use of data:
     • Tick the checkbox if you give consent for the collection and use of the data in accordance with the privacy policy (GDPR).
   • I understand this action is irreversible:
     • Yes
   • Share with:
     • If you select "No one," the information in this ticket will remain private and will not be shared with the AM or the Organization.

2. Click Send. The ticket will be automatically created in Jira and assigned to the relevant team.