The Time-Tracking Alerts feature is designed to streamline timesheet management, making it easier for managers and employees to identify and resolve inconsistencies. With this feature, you can quickly address any issues without manually reviewing each employee’s timesheet.

From the Time Tracking page you are now able to:

• Check the amount of alerts and their type by period and employee
• Filter by alert type
• Sort by alert count

On the Clock in page:

• Days with inconsistencies are now highlighted in red and display a tooltip with detected alerts
• You can adjusting the timesheet to resolve alerts

Setting Up Time-Tracking Alerts

You can customize time-related alerts to track key events in your team’s workflow. Here are the alert types currently supported:

1. Missing Clock In: Visible when the "Enable missing clock-in alert" setting is enabled under Timesheet Conditions. This alert triggers when an employee who is expected to work has not yet clocked in, helping managers identify absent or late team members.
2. Missing Clock Out: Visible when the "Clock-Out Restrictions" setting is enabled and the "Maintain shift as unresolved" option is selected. This alert flags employees who clocked in but have not clocked out, leaving their shift open and unresolved.

3. Missing Break Time: Visible when the "Break Alerts During Work Time" setting is enabled. This alert notifies managers when an employee has not logged any break during their shift, which may indicate a compliance risk with labor regulations.
4. Insufficient Break Time: Visible when the "Break Alerts During Work Time" setting is enabled. This alert triggers when an employee has logged a break, but its duration falls below the minimum required threshold.

Managing Alerts and Notifications

To help keep track of time-related alerts, notifications are sent out to managers on a regular basis.

• Weekly and Monthly Summaries: Managers will receive overviews of pending alerts for their team.

• Daily Notifications: For more urgent issues, you can enable daily notifications to stay updated in real-time.

Alert types

• Configuration: Enable the "Missing clock-in alert" toggle under Timesheet Conditions in the time tracking policy settings. When a new policy is created for a company with the time tracking inconsistencies feature enabled, this setting is turned on by default.
• How managers see it:
  • Dashboard — Team Status widget: A "Missing Clock-In" tab appears showing employees who haven't clocked in yet, with a count. Each employee displays a red critical badge with a cross icon. Managers can see how late each employee is (e.g., "2h 30m late") and can send a clock-in reminder via email directly from the widget — either individually or in bulk. The reminder includes a custom message with an option to send a copy to the manager.
  • Time Tracking table: An "Alerts" column shows a red badge with the total alert count per employee. Managers can filter the table by alert type, including "Missing Clock-In", to see only affected employees.
  • Onboarding hint: The first time the feature is active, managers see a 3-step guided walkthrough explaining the alerts on the Time Tracking page.
• How employees see it:
  • Push notification: Employees receive a push notification saying "Remember to clock in" with their scheduled clock-in time.
  • Email notification: An email is sent: "You haven't done the clock in yet, are you late for work today?" with the scheduled time.
  • Clock-in reminder from manager: If a manager sends a reminder, the employee receives an inbox notification, email, and/or push saying their manager sent a clock-in reminder.
  • Mobile: An inconsistency callout appears on the time tracking screen.
  • Onboarding hint: Employees see a single-step walkthrough on their clock-in page the first time.
  • Weekly digest: If unresolved, the alert appears in the employee's weekly notification email linking to their timesheet.
• Auto-resolution: The alert is automatically resolved when the employee clocks in, an approved leave is recorded for that day, or the employee was not expected to work.

• Configuration: Enable the "Clock-Out Restrictions" toggle under Timesheet Conditions, then select the "Maintain shift as unresolved" option. A tolerance threshold (in minutes) can also be configured — the alert only triggers when the employee's worked time exceeds their estimated shift duration plus this tolerance.
• There are two clock-out restriction modes:
  • Request clock-out confirmation: Shows a confirmation modal to the employee asking them to choose between registering worked time or confirming estimated time. This mode does not create an unresolved shift.
  • Maintain shift as unresolved: Leaves the shift open and unresolved when the threshold is exceeded. This is the mode that generates the Missing Clock-Out alert.
• How managers see it:
  • Time Tracking table: The "Alerts" column shows the count of missing clock-out alerts per employee. Managers can filter by "Missing Clock-Out."
  • Timesheet view: Affected shift rows display a red left border. The clock-out field shows --:-- indicating the shift is unresolved. Managers with edit permissions see a pencil icon to create edit requests.
  • Alert popover: Hovering on the alert badge shows "Missing clock out" with a description.
• How employees see it:
  • Web — Clock-in widget: A "Forgot to clock out" widget appears with the message "You left an unresolved shift on date" and options to "Resolve" or "Ignore."
  • Mobile — Widget: A prominent banner says "It seems you forgot to clock out" with the date and a "Resolve" button.
  • Mobile — Daily view: The affected shift shows an "Unresolved" tag. The clock-out field displays --:-- in red.
  • Shift behavior: When an employee tries to clock in while they have an unresolved shift, the system creates a new clock-in instead of clocking them out — the old shift remains unresolved until manually fixed.

• Configuration: Enable under Break alerts, reminders, and corrections in the time tracking policy. Requires:
  • Manual breaks must be enabled (employees can track breaks).
  • Rest time rules must be turned on.
  • At least one break duration rule must be configured (e.g., "After 6 hours of work, a 30-minute break is required"). Up to 3 rules can be defined per policy.
  • The break violations handling mode must be set to "No action" (alert only). If set to "Autofix," the system automatically deducts break time instead of showing alerts.
  • Break duration rules define thresholds: for example, 4h → 15min break, 6h → 30min break, 8h → 45min break. The system picks the highest applicable rule based on hours worked.
• How managers see it:
  • Time Tracking table: Alert count includes missing break time violations. Filterable by "Missing Break Time."
  • Timesheet — Shift row: A red alert tag on each affected shift shows the specific rule violated (e.g., "After 6 hours of work a 30-minute break is required").
• How employees see it:
  • Web — Dashboard widget: A "Break alerts" widget appears with a description of the violation and two options: "Review timesheet" or "Ignore."
  • Web — Clock-out modal: When clocking out with a rest-time violation, a modal warns about insufficient break time with options to "Clock out" or "Clock out and fix" (navigates to timesheet).
  • Mobile: An overlay appears at clock-out explaining the violation (e.g., "You've worked over 6h with insufficient break time. A 30-minute break is required").
  • Push notification: A reminder is sent during work: "Remember to take a 30-minute break every 6 hours of work."

• Configuration:
  • Uses the same settings as Missing Break Time (under Break alerts, reminders, and corrections). The key setting is the minimum break duration (base_minimal_duration) — the minimum length any single break session must be (e.g., 15 minutes). This is separate from the total break time rules. The same autofix suppression rule applies: if "Autofix" is enabled, alerts are suppressed and corrections are applied automatically.
• How managers see it:
  • Time Tracking table: Alert count includes insufficient break duration violations. Filterable by "Insufficient Break Duration."
  • Timesheet — Shift row: A red alert tag shows "Breaks must be at least X minutes long."
• How employees see it:
  • Web — Dashboard widget: Same "Break alerts" widget as Missing Break Time, with a description specific to the minimum duration violation.
  • Mobile — Modal: When ending a break that's too short, a modal says "Your break is too short" with the minimum duration and remaining minutes, offering "Continue break" or "Go back to work."
  • Mobile — Clock-out overlay: If clocking out with a short break, an overlay explains "Breaks must be at least X minutes long."