The goal of this document is to give you some ideas of things to look at when testing FleetDM. Fleet MDM is a powerful mobile device management solution designed for IT administrators at companies with 100–500 employees. It streamlines device management, enhances security, and automates processes across your organization's fleet of devices, ensuring efficient operations and compliance. It is a bit of a different MDM - although it is very powerful, deployed in leading companies (Stripe, Dropbox, Atlassian, Toast, Uber) and on millions of devices, it does not look like other MDMs. This is why we have created this small guide to get you setup.
Good to know:
- FleetDM powers the MDM part of Factorial IT. With your Factorial IT subscription, you get Fleet Premium and your FleetDM instance is hosted, maintained and updated for you
- We have built a powerful synchronisation between Factorial IT and FleetDM, allowing us to build a better onboarding and offboarding software, Identity & Access Management, HR integration and more while transparently benefiting from the power of FleetDM for your devices
Hosts
- What it does: The "Hosts" tab provides an overview of all devices in your fleet, displaying essential details such as device status, certificates, and inventory.
- How it helps IT admins: This feature allows IT admins to quickly assess the health and compliance of devices, facilitating proactive management and troubleshooting
- Configuration Tips: Customize the displayed columns to focus on the most relevant information for your organization. Consider filtering by device type or status for easier management.
Controls
- What it does: The "Controls" tab offers functionalities for managing updates, encryption, and scripting across devices.
- How it helps IT admins: This feature automates update management and enhances security by allowing admins to enforce encryption and execute scripts, reducing manual intervention and potential errors.
- Configuration Tips: Set up rolling windows for OS updates to ensure timely compliance. Utilize the scripting section to automate routine tasks, such as software installations or system checks.
Queries
- What it does: The "Queries" tab allows admins to execute SQL-like queries across devices to gather real-time data on system status, installed applications, and more.
- How it helps IT admins: This feature enables detailed reporting and monitoring, helping admins identify issues or compliance gaps quickly.
- Configuration Tips: Use predefined queries for common tasks, and consider scheduling queries to run at regular intervals for ongoing monitoring.
Policies
- What it does: The "Policies" tab allows admins to define and enforce rules across devices, such as compliance checks and automated responses to specific conditions.
- How it helps IT admins: This feature automates compliance management and remediation actions, reducing the administrative burden and enhancing security.
- Configuration Tips: Create policies that align with your organization's security requirements. Use the webhook feature to integrate alerts with your existing ticketing systems for streamlined incident management.
Additional Resources
For more detailed information, setup guides, and best practices, please refer to the following resources:
• Fleet query generator - an AI specially trained to generate Queries & Policies