Contact us by phone call, by chat or by filling out a form
By phone call:
- Customer Support Spain
📞 +34 930 46 72 11 
- Customer Support France
📞 +33 1 76 36 06 83 
- Customer Support Italy
📞+39 080 908 0094 
- Customer Support (English) 
📞 +44 20 3808 4240 - Customer Support Portugal
📞+351 22 028 0190 - Customer Support LATAM (MX) 
📞+52 55 8840 9538 
- Customer Support USA (US) 
📞+1 385-332-4363 
- Customer Support Brazil 
📞 +55 (11) 95325-5270 
- Customer Support Germany
📞 +49 89 12080631
 
🕑 Time Schedule:
9:00 - 18:00 (Europe & LATAM) Monday to Friday.
By form:
Learn more about how to submit and review your request to our support team here.
From anywhere in the Factorial platform:
- Click on the ? button, located in the right-down corner
 - Select Drop us a line, you will be redirected to a form
 - Fill in the information required
 - and Submit
 
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By chat:
You also have the Chat option, which allows you to talk in real time with our team. This feature is only available for administrators, and can be accessed through the ? help button.