Ask a question form

• Purpose: Use this option if you have a general product-related inquiry or need information about a feature, functionality, or service.
• Example: "How can I enable notifications for team updates?"

How to Complete the Form

1. Fill in the required fields as follows:
   • Raise this request on behalf of:
     • Ensure your name and email are displayed correctly.
   • Question:
     • Write a concise title summarizing your request or question.
     • Example: "How can I enable notifications for team updates?"
   • Description:
     • Include relevant details such as:
       • Account information (if applicable)
       • Employee information (if applicable)
       • Description of what is happening
       • Any error messages or screenshots (if relevant)
     • You can format the text, add links, or include screenshots using the toolbar.
   • Consent to the collection and use of data:
     • Tick the checkbox if you give consent for the collection and use of the data in accordance with the privacy policy (GDPR).
   • Share with:
     • If you select "No one," the information in this ticket will remain private and will not be shared with the Account Manager or the Organization.
        
2. Click Send. The ticket will be automatically created in Jira and assigned to the relevant team.