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Change a local session password

This article explains how to update a local session password from the Factorial IT cockpit. This action allows administrators to remotely update or reset user passwords on managed devices.

To update a local session password from the Factorial IT cockpit, ensure you are an administrator, that the device is enrolled and online, then navigate to the Users tab, modify the session password, and monitor the change status in the Logs tab.


 

Prerequisites

  • You are an administrator of your company space in Factorial IT.
  • The device is enrolled in the MDM.
  • The device is Online in Factorial IT (powered on and connected to the internet).
  • An administrator session exists on the device.
 

Update the password from Factorial IT

  1. In the device details page, go to the Users tab.
  2. Click Action next to the session you want to modify.
  3. Enter the new temporary password and save it.

You can monitor the password change status in the Logs tab.

Use the new password on the device

You or the user can sign in with the new credentials at the next session login.

The local session password is now updated.

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