How do subscription payments work for Factorial HR?

You can choose between two types of payment, annual and monthly. Both payments work in a similar way, but with some differences.

In case your company account has 10 employees or less, a fixed cost will be applied which will be 37.50€ if you join the monthly plan, or 30€ if you join the annual plan. The cost will be the same whether you have 8, 5, or 3 employees. From 1 to 10 users, these rates will be applied.  

Cost and down payment

The annual plan has a cost of € 3 per registered employee per month. The first payment is made at the time of upgrading for an amount that will depend on the number of employees registered to your account. For example:

 € 3 x 12 months x 56 registered employees = € 2,016 / year

The monthly plan has a cost of € 3.75 per registered employee per month. The first payment is made at the time of upgrading for an amount that, again, will depend on the number of employees that you invite to your Factorial account. Let's see an example:

€ 3.75 x 1 month x 56 registered employees = € 210


What happens if the number of registered employees varies?

Once you have upgraded to Factorial HR, it is likely that as you use the platform the number of registered employees changes. Maybe the number grows because you invite the new incorporations of the company, or that it decreases because you terminate employees who were registered to Factorial.

There is nothing to worry about. At the end of each day, we automatically check the number of registered employees your account has and make the necessary adjustments in the form of an invoice (in case the number has grown) or in the form of a credit (in the case that there are fewer registered employees).

The amount to be paid or received (in the form of a credit) will depend on the date of your next payment of Factorial HR.

Let’s see an example to understand it better:

Imagine you have an annual subscription to Factorial HR that started on 05/01/2019 (with validity, therefore, until 04/30/2020) with 24 registered employees, with an initial payment of € 864.

On 07/15/2019, about two and a half months later, 2 new employees are registered to the Factorial account. That same night, an invoice will be issued and a corresponding charge will be made for the two newly registered employees. However, only an amount proportional to the remaining subscription will be charged, from 07/15/2019 to 04/30/2020 (that is, 9.55 months)

€ 3 x 9.55 months x 2 registered employees = € 57.3

In this case, the amount to be paid would be € 57.3.

If, on the other hand, one or more users who were registered are terminated at some point, the amount of credit that you have in each case will be added to your Factorial account. The calculation of the amount of credit to be received will be made with the same criteria that we have just seen in the example. 

How does the credit for my subscription to Factorial HR work?

As we have already mentioned, you can accumulate credit for your subscription to Factorial HR. This credit is managed automatically so that you don’t have to worry about anything.

At the time you have to make a new payment (either for an adjustment in the number of guest employees or for the payment of a new monthly or annual billing cycle), we will deduct your available credit to the amount you have to pay.

Let's see an example of how the available credit would be applied to a monthly subscription payment.

In the case of having € 33.5 of accumulated credit and having to make the payment of renewal for a monthly subscription of 25 employees, the calculations would be as follows.

The renovation would usually be…

€ 3.75 x 1 month x 25 employees = € 93.75

And if we apply the discount corresponding to the available credit …

€ 93.75 from your monthly plan - € 33.5 from credit = € 60,25

It’s that easy! 

How does the renewal of my subscription work?

Whether the subscription is annual or monthly renewal is done automatically when each billing cycle is completed.

In the case of an annual subscription, the billing cycle is 1 calendar year. If, for example, the contract is made on 05/12/2019, the renewal will take place automatically on 05/13/2020.

In the case of a monthly subscription, the renewal will take place every month, depending on the day Factorial HR was contracted for the first time. For example, if the contract occurs on 07/05/2019, the renewal will be done automatically on 08/05/2019, on 09/05/2019, on 10/05/2019...

How can I cancel my subscription to Factorial HR?

You can cancel your monthly or annual subscription before the end of the billing cycle. To do so, simply get in touch with us through a ticket and we will manage your withdrawal from the Factorial HR service.

Once canceled, the subscription will not be renewed. This means that you can continue using the Factorial HR services until the next renewal of your subscription was supposed to occur. After this time, you will not be able to invite more employees to your account, although those who were already registered may continue to access your account in the usual way. 

If you have any questions that are not answered in this article, do not hesitate to send us your questions. We will contact you as soon as we can!