Why can't I introduce the E-Signature on my Document?

We recommend asking ourselves specific questions that will surely answer why we cannot introduce the E-Signature correctly.

Is the document in PDF format?

The first and most relevant question is ☝. The document must be in PDF format so that we can be able to sign it successfully.

Has the document been edited?

Signaturit, the Electronic Signature service, recommends not making previous edits to the document. This may be the reason why we are not able to make the signature in our PDF.

Is the document encrypted?

In short, if the document is encrypted or write-protected, the signature will never appear.

Are you placing the signature inside the box?

Let´s understand as a requirement the need to position the signature within this box 👇

Have all users signed the document?

We must wait for all users whom we have requested the E-Signature to sign so that we can view their signatures within the document.

Curious Facts 

💡 With the advanced digital signature, it is not necessary to sign more than one page. With one, it is enough. The digital signature works like a stamp that encompasses all the pages of the document. To understand this better, read the article by our partner Signaturit: Documents - Questions

💡 Signaturit saves certificates of digital signatures in metadata (PDF format). You can access their platform and find them in the Electronic Signature section.

💡 The request for Electronic Signatures in a document requires a maximum number of participants: 40