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      Time Tracking Tolerance

      With a tolerance range you will be able to track more efficiently your employees' clock in's and clock out's entries. This tool will help you thrive for punctuality and accuracy.

      ☝🏽To access the Time Tracking Tolerance feature you must download the Time Tracking App. 

      Where to find the Tolerance feature?

      1. Access Time Tracking in Apps.
      2. Head to the Settings tab.
      3. Select the Time Tracking Policy you want to apply Tolerance Ranges.
      4. Head to the Preferences tab.
      tolerance in TT

      How to set up Tolerance ranges?

      You will find 2 options of tolerance settings:

      1. Tolerance range for scheduled shifts.
      2. Tolerance range for worked hours.

      👀 It's possible to have both options enabled at the same time.

      1. Tolerance range for scheduled shifts

      This option is ideal for employees that have entrance and exit time set. The tolerance range can be defined to the beginning and end of the workday or to every scheduled shift.

      • Define Entrance/Exit time range: employees can clock in or clock out up to n min before scheduled & n min after scheduled
      • Click on Submit
      • Select the Policy version you want to apply the changes 
      tolerance per planned schedule

        👀 Select the checkbox in case you want to apply the round up option. This way, whenever the time tracked is within the tolerance range defined, the clock in and clock out entries will be rounded to the planned schedule.

        🚨 Keep in mind that tolerance ranges for scheduled shifts only apply to employees assigned to a fixed worked schedule or to shift management.


        2. Tolerance range for worked hours

        This option can be used for employees assigned to any time planning tool.
        • Define Worked time range: employees can fulfil their daily estimated worked hours up to n min below the estimated & n min above the estimated.
        • Click on Submit
        • Select the Policy version you want to apply the changes 

        tolerance per worked hours

        👀 Select the checkbox in case you want to apply the round up option. This way, whenever the time tracked is within the tolerance range defined, the clock in and clock out entries are rounded to the estimated hours.

        Email Notifications 

        Punctuality - Late Clock In's

        👉🏽 To be triggered when the employee tries to clock in outside the range.

        These notifications only apply to employees (and their managers and admins) who are assigned to a fixed schedule.

        There may be employees in the TT policy who are not assigned to a fixed schedule. The time range will not apply to these employees.

        1. Alert the managers of the employees who clock in late outside the range, will receive by email on MondayScreenshot 2022-03-24 at 10.14.15
        2. Alert the employees who clock in late outside the range will receive by email every time they are late

        Screenshot 2022-03-24 at 10.14.24

        Notification in case of missing clock in

        When the clock in time range is over and the employee has not yet clocked in, an email notification is sent to the employee and the manager.

        ❗Things to consider:

        • Both emails are sent to the manager and the employee to their corporate emails
        • The range is the key, again, to define what is to perform the clock in on time

         Tolerance Incidences in Reports 

        ☝🏽 With the start range and end range fields, you can display the incidences of a range of your choosing via the filters. However, if this is not set, it'll show the incidences of the current month.

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