Support FAQ´s

Your most frequently asked questions.

How can my employees accumulate only X days for the next year? 
• How Do Suggestions Work in Canny?
How Can I Create and Share Job Offers with Factorial?
What Plans Factorial Offers?
How Can I Change my Plan in Factorial? 
Why is it that in Factorial, when I ask for days off for next year, they are discounted from next year's available days and not from days accumulated in the current year?
• How Can I Create Custom Reports?

How can my employees accumulate only X days for the next year? 

  • Head to Company 
  • Select Time Off 
  • Click on the Policy  where you will be introducing the X carried over days. 

Once your inside the policy, simply head to Time of Allowances  and click on the allowance configuration tool you will be modifying. 

Time off - FAQ

Edit the allowance by introducing the carried over days  and saving changes. 

Days accrued


How do Suggestions work in Canny?

👩‍🏫 Give us Feedback through Canny


How Can I create and share Job Offers with Factorial?

To create and share a Job Offer through the Recruiting functionality, you must first register your company´s domain and edit your Company Page. Find listed here the three articles you need to read to configure Recruiting correctly.

  1. How can I Register my Company's Domain?
  2. Install & Customize your Company Page

  3. Install & Set Up the Recruiting Functionality


What Plans Factorial offers?

💳 Essential Plan

  • 2,5 € / month per employee
  • Up to 20 employees included
  • Designed for small companies
  • 3 Admins
  • Digital signature not included

💳 Business Plan 

  • 3,5 € / month per employee
  • Unlimited number of employees included 
  • 10 Admins
  • Does not include workflows

💳 Enterprise Plan 

  • Custom price, REQUEST LIVE DEMO 
  • Unlimited number of employees included 
  • Unlimited number of Admins 
  • Includes all the features

How Can I change my plan in Factorial? 

🔺Only Administrators can perform this action 

  • Head to Company 
  • Select Plans 
  • Press on change plan period 

Plan


Why is it that in Factorial, when I ask for days off for next year, they are discounted from next year's available days and not from days accumulated in the current year?

In short, because the accumulated days work according to cycles. As soon as the new cycle begins, meaning next year, days taken and discounted from next year's available days will automatically be corrected to extract these days from the accumulated ones instead.


How can I Create Custom Reports?

👩‍🏫 Create Custom Reports with Factorial