How Can I Cancel My Subscription?

If you wish to cancel your subscription with Factorial, please find in this brief article the steps to follow.

How Can I Cancel My Subscription?

  • Head to Company 
  • Select More
  • Select the Plans tab 
  • Click on Cancel Subscription 
  • Complete the fields

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We are sad about your departure! Is there anything we can do to make you stay with us? If you have something that concerns you we will do our best to resolve it. Contact our Support team. 

What happens next?

  • Can my employees get in and take the information after cancelling my subcription?
    • No, the employees won't be able to log in and take their information.
  • Can the administrator get in and get information? 
    • Yes, the administrator will be able to log in and see the information. 
  • Can the administrator get in and update the information? 
    • No. Although the administrator can log into your account, it is not possible to update information.