E-Signature for Administrators

The E-Signature will allow you to sign documents electronically through Factorial.

Legality of electronic signatures

Factorial offers the electronic signature solution through Signaturit, a legaltech company accredited as a Qualified Trust Service Provider (QTSP) that offers innovative solutions for electronic signatures, certified electronic delivery and electronic identification.

In the European Union, the eIDAS Regulation establishes the minimum requirements to consider an electronic signature valid and its legal effects.

By this Regulation, there are three types of electronic signatures, each of them has a different level of protection:

  1.  Simple electronic signature: this is the simplest form of electronic signature. For example, a simple electronic signature can be a simple pin code (OTP) or a "checkbox".
  2. Advanced electronic signature: this is an electronic signature that requires higher requirements than the simple electronic signature and therefore enjoys a higher degree of protection. These requirements are outlined in Article 26 and are as follows:
    1. it is uniquely linked to the signatory;
    2. it is capable of identifying the signatory;
    3. it is created using electronic signature creation data that the signatory can, with a high level of confidence, use under his sole control; and
    4. it is linked to the data signed therewith in such a way that any subsequent change in the data is detectable
  3. Qualified electronic signature: it is the one with the highest security requirements; it is created by employing a qualified electronic signature creation device and a qualified electronic signature certificate.

💬 Factorial offers in its platform the functionality of Advanced electronic signature through Signaturit, which ensures the verification of the identity and integrity of the signed data and is also legal evidence admissible as proof in a trial.

🚨 Since the legal validity of the electronic signature varies depending on the document that needs a sign and is subject to the legislation of each country, we recommend that you consult your specific use cases with your legal advisor. We remind you that Factorial does not provide labor advisory services and that it is the Client’s sole responsibility to ensure the suitability of the use of the products to the applicable regulations.

What is an audit trail? 

To ensure the integrity of the process, Signaturit generates an evidence document, once all the requested signatures have been collected, that an Administrator can download from the document viewer.

An audit trail is a document in which all electronic evidence (data) generated during the signing process are stored. This serves as evidence to ensure information integrity at all times, avoiding any kind of manipulation. 

Through an encryption algorithm and Official Time Stamping, Signaturit ensures the integrity of the data and, therefore, its legal validity as proof of who signed the document, when and where. 

Each electronic signature is "embedded" in the document, including the biometric data captured during the signing process. 

The Signaturit’s audit trail contains the following information:

  • Unique identifier of the transaction. 
  • The signer's name.
  • The signer's email address.
  • IP address.
  • Geolocalization.
  • Authentication history.
  • Chain of custody (ex: sent, seen, signed, etc.).
  • Official time stamp.
  • Complete status. 

📚 More information in Signaturit’s blog.

Ask for E-Signatures through Files 

➡ For the Downloaded Documents

  • Head to Files 
  • Company Files 
  • Select the Document 
  • Click on the Arrow 

  • Press in Request E-Signature 

  • Select the employees  who must E-Sign the document
  • Request E-Signatures for # users 
    (📨 All signers will receive an email notification)


➡ For the Documents You Will Download 

  • Head to Files 
  • Select Documents in Bulk 
  • Click on Request E-Signature  - (pointed with the red arrow) 
  • Select the person in question 
  • Click on Send Document



Ask for E-Signatures through My Documents 

  • Head to My Documents 
  • Access any Folder
  • Click on the Arrow 


  • Press on Request E-Signature 


E-Signature Notifications 

The employee will receive a Notification via Email and on Pending Task>Dashboard


Once the Document has been Signed, you will receive a Notification Via Email 


    E-signature status

    You can request e-signatures from one or multiple persons for a document.

    The e-signature status is available in the document lists and the document viewer.

    Document status

    In the document listings, the global status appears, which will vary according to the status of the requested signature(s).

    • Pending: there are still people to sign.
    • Partially signed: some people have signed but others have not yet signed.
    • Completed: all persons have signed.
    • Declined: at least one person has refused to sign the document.

    Signature status

    Within the document viewer, you can view the specific status of each signer.

    Pending: the person has not yet signed.

    Signed: the person has signed.

    Declined: the person has refused to sign the document.

    The declined signature status

    When a person declines to sign a document, he/she must provide a reason via a text message that Signaturit collects.

    The Administrator will receive an email notification including the reason, which will also appear in the document viewer.